Shipping policy

Shipping Policy

At Gulrang Wear, we aim to deliver your order safely and and as quickly as possible.

Delivery Coverage

We currently deliver across Pakistan. Some remote locations may require additional delivery time depending on courier availability.

Order Confirmation

After placing your order, you may receive a confirmation call or WhatsApp message from our team. Orders that cannot be verified may be placed on hold or cancelled.

Please ensure that your name, contact number and complete delivery address are entered correctly at checkout.

Delivery Time

Orders are usually delivered within 2–5 working days after confirmation.

Delivery may take longer during:

  • Public holidays

  • Sale periods

  • Severe weather

  • Courier delays

  • Delivery to remote areas

Weekends and public holidays are not counted as working days.

Shipping Charges

Any applicable shipping charges will be clearly displayed displayed at checkout before you complete your order.

Cash on Delivery

Cash on Delivery is available across Pakistan. Please keep the exact payable amount ready when receiving your parcel.

Order Tracking

Once your order has been dispatched, tracking information may be shared through SMS, WhatsApp or email. You can also use the Track Order page on our website.

Incorrect or Incomplete Address

Gulrang Wear will not be responsible for delays or failed deliveries caused by an incorrect address, incomplete information or an unavailable contact number.

If you notice an error in your details, please contact us as soon as possible before the order is dispatched.

Failed Delivery Attempts

The courier may attempt delivery more than once. If the customer remains unavailable or refuses the parcel without contacting us, future Cash on Delivery orders may require advance payment.

Delayed or Missing Orders

Courier delays can occasionally occur due to circumstances beyond our control. If your order has not arrived within the expected period, please contact us through our Contact Us page with your order number.

Our team will coordinate with the courier and assist you with the latest delivery update.

Damaged or Incorrect Parcel

If you receive a damaged or incorrect item, please contact us immediately after receiving the parcel. Eligible cases will be handled according to our Exchange and Return Policy.

Contact Us

For shipping-related questions, please contact the Gulrang Wear support team through our website’s Contact Us page.

Last updated: September 11, 2026